International Business Writer | EMAILS

CCI France Chine Shanghai Office, 2/F Mayfair Tower, 83 Fu min Road, Shanghai 上海市静安区富民路83号,巨富大厦2楼,
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Price: Members: RMB 2200
Non Members: RMB 2500

* Price subject to 6,72% V. A. T.


Event ended.

Why attend this course

International business emails are challenging because oftentimes the written word is the basis for all their business relationships. There is no tone of voice, body language, eye contact, timing, etc to help you build rapport with your receiver. In today’s world that means understanding both company and country culture, using EQ (Emotional Intelligence) and CQ (Cultural Intelligence) to convey and receive messages. It also means using language and vocabulary in a powerful, yet polite way.


Who Should Attend

Professionals in a variety of fields who are seeking to improve their Business Writing skills so that they can increase engagement, cooperation, and persuasion so that they can perform their tasks more efficiently, effectively, and effortlessly.

This is most needed in international companies where the preferred company language is not the mother tongue of the staff. This training program will be customized to the level of the participants and their specific roles at work.


What you will learn

In this course, students will learn and practice writing habits, techniques, and best practices that will help them communicate more effectively, efficiently, and effortlessly.

Through role plays and practice sessions, you’ll apply the theory to practical situations faced regularly on the job.


Morning session


Pre writing considerations

Reason,Reader, Results


Mind mapping and target method




Choosing the appropriate voice and style


East & West comparison

Writing to an international audience


The SPINS method


How to open and close your email


Afternoon session


5 C's of good writing

Clear, Correct,Concise,Complete,Courteous

Common errors



Common mistakes that negatively affect your tone

Persuasive Writing

Specific Writing

Apologizing,giving bad news,and other unique circumstances

Question and answer session

Answers to your personal business writing questions

Final Writing Practice

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