
High Impact Professional Writing
Event language(s)
English
Price:
RMB 850* for CCI FRANCE CHINE Members
RMB 1050* for Non Members
* All taxes included
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Course Content & Objective
This 5-hour online live course covers the fundamental skills and introduces professional emailing rules. Participants are provided samples to also review and the trainer shows good and poor examples of emails. There is interaction during the training with group work, individual feedback available after each session. Participants will be required to complete a pre-training assignment and complete before the first class to use during reflective exercises.
Key objectives:
- Know email rules
- Strive for a higher professional level
- Appropriate format
- Structure of email
- Creating tone in email
- Plan a difficult message and use a clear structure to anticipate the receivers’ needs
- Practice and receive feedback from trainer
Who Should Attend ?
Staff needing to enhance fundamental skills and understand the rules of email writing.
Course Outline
Session 1: Getting Started-Setting the Rules (2 hours)
- Email rules and tips
- Purpose
- Feedback VS Reply
- Etiquette
- Homework exercise
Session 2: Following a Structure (1.5 hours)
- Requesting information
- Positive language
- Email tone
- Return on Investment (ROI) Structure
- Tailoring engagement and email tone
- Motivate with reasons
- Homework exercise
Session 3: Writing a difficult email (1.5 hours)
- Choosing the right tone
- Structure to prepare a longer email
- Problem-Cause structure in email
- Defining solutions
- Sample email discussion
- Post course exercises: submit and receive answers
Agenda
This 5 hours training will be held online in 3 sessions:
Tuesday, May 26th - from 2:00 pm to 4:00 pm
Wednesday, May 27th - from 2:00 pm to 3:30 pm
Thursday, May 28th - from 2:00 pm to 3:30 pm
Format:
Zoom webinar
Homework
Please scan the QR code to register, or contact sc-hr@ccifc.org
Speaker(s)


High Impact Professional Writing
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