This course will help you to understand better the environment of your company, the strength and opportunity to be a successful Executive Assistant. You will learn tools and techniques that develop your communication skills, self-confidence and assertiveness, in order to deal with wide range of challenging situation.

 

COURSE OBJECTIVES
 
This course will help you to understand better the environment of your company, the strength and opportunity to be a successful Executive Assistant. You will learn tools and techniques that develop your communication skills, self-confidence and assertiveness, in order to deal with wide range of challenging situation.
      
COURSE OUTLINE    
     
DAY 1    


Understand the environment of the company and the role of an Executive Assistant in the company
•    The relationship between Executive Assistant and manager
•    The relationship with yours peers
•    The strength of an Executive Assistant


The main tasks of an Executive Assistant 
•    Office management
•    Meeting and business trip scheduling
•    Paperwork
•    Assisting manager in coordination with other departments 


Skills and qualities of a good Executive Assistant
•    Ability to execute
•    Ability to coordinate
•    Good awareness and judgment
•    Good communicator
•    Resilience to difficulty and stress


How to improve your work efficiency?
•    Improving your time organization
•    Managing your own time
•    Managing your manager's time
•    Managing priorities when there are multiples tasks    
     
DAY 2    


What communication skills an Executive Assistant needs to have?
•    Build up a successful relationship with your manager
•    Understand your manager's needs and expectation
•    Effective listening
•    Ability to express 
•    Ability of analysis and coordination


An effective communication
•    Verbal communication
•    Non-verbal communication
•    Different style of communication for different type of manager
•    Different way of communication between Chinese and Western manager
•    Business writing : DO and Don't Do


Manage your emotions, deal with pressure and conflict situation
•    Build up your self-confidence
•    Understand the origin of the conflict, understand others' emotions
•    Cope with other's criticises and reproaches
•    Set up your own objective    
     
WHO SHOULD ATTEND?    
 
Executive assistants who want to develop their professional capabilities, fulfill their tasks more effectively, and improve their communication skills.

This course is based on a practical approach with individual exercise & test, group game, and realistic case studies.    

PRICE: 

 CCI FRANCE CHINE Member: 5 870 RMB* (All taxes included)

Non-member: 6 937 RMB* (All taxes included)

*including lectures, courses materials, coffee breaks, breakfast & lunch

       
 Registration & Contact    
 

Difei REN: ren.difei@ccifc.org  6461 0260 - 153

Walter JANVIER: janvier.walter@ccifc.org  6461 0260 - 136

Please also scan the following QR code to register by WeChat:

 

 

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