The retail industry has undergone several major transformations, challenges, and disruptions during the past 20 years. Several external factors shaped this transformation such as macroeconomic conditions, demographic changes, evolutions in consumer behavior and the democratization of new technologies.
The pandemic added fuel to the fire. How to manage your business during the post-pandemic time? How to stay competitive in this rapidly changing world? “Unified Customer Experience & Management” is the answer.
SPEAKERS
Charles Han
Director, Consumer Goods and Retail Industry
BearingPoint
Fiona Jin
Manager, Customer & Growth Service Line
BearingPoint
INSCRIPTION
Free to CCI FRANCE CHINE members
100 RMB for Non members
Please scan or hold on the QR code to register
Event Location
