Communication, Influencing and Negotiation Skills

Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The program trainer will lead the participants understand their own and others’ interpersonal style by applying the most updated tools.

Objectives and Content 目标与内容   

Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The program trainer will lead the participants understand their own and others’ interpersonal style by applying the most updated tools. Participants will learn to improve the relation with co-workers, customers, friends and family members so as to achieving success in all kind of negotiation situations. The trainer will make use of actual business cases sharing and role plays, to let participants be involved and experience the latest communication skills and negotiation process from a different angle.

在现今商业社会无论从事那一种行业，沟通能力和谈判技巧可说是成功必须具备的基本要素。本课程引导学员认识自身及别人的人际风格，让学员學習如何改善与工作伙伴、客户、家人和朋友之间关系进而在谈判桌上达至致胜之道。课程导师会透过真实案例的分享、角色扮演，引导学员参与讨论，启发学员从多角度去认识最新的人际沟通技巧及谈判流程。

Target Group 参加对象 

Suitable for those who want to improve their communication skills and enhance negotiation skills in order to achieve performance excellent in career path.

适合从事各种行业有志改善人际沟通技巧，并希望通过提升谈判能力从而改进工作表现的人士。

Outline 大纲 

• Positive attitude and relationship-building strategy
• Assess individual profile and communicate with people with different styles
• Characteristics of positive communication and how to communicate assertively
• How to listen, ask questions and give quality feedback to build understanding and acceptance
• Causes of conflicts and strategies and processes for resolving conflicts
• What is negotiation and understand the negotiation process
• Effective preparation for negotiation
• Making and getting meaningful concessions
• Breaking negotiation deadlocks
• 建立正面态度及人际关系的策略
• 评估个人的人际风格及与不同风格的人沟通
• 正面沟通的特点及何谓决断的沟通
• 如何通过聆听、发问及回蚀技巧
• 去建立谅解和接纳
• 冲突的成因、化解冲突的策略和流程
• 认识什麽是谈判和谈判流程
• 有效地计划及准备你的谈判
• 在谈判过程中让步的决策
• 如何解除谈判的各种障碍

Agenda 培训安排:

Date 日期: 25th - 26th September 2019 （2 Days）
Time 时间: 9:00 am - 5:00 pm
Lanuage 培训语言: Chinese
Price 价格: 
4000 RMB* for CCI FRANCE CHINE Members 会员价
4400 RMB* for Non Members 非会员价

*subject to 6.72% VAT tax. Fee includes lectures, course materials and lunch.
此价格为税前价格，需加收6.72%税费。价格包括会务，资料费，午餐费。

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