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July 1st, 2019
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Collaborating Efficiently Across Cultures |
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This training is designed for professionals –Chinese, French nationals, or participants of any nationality-- who want to increase their work efficiency and quality of collaboration when dealing face-to-face but also at a distance with different cultures. We will focus on developing self-awareness and discover how our own workstyle impacts both colleagues and counterparts from different cultures. We will learn in the workshop how to design strategies to leverage similarities and bridge the gaps. At the end of the module, each participant will design their own action plan. |
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| OBJECTIVES |
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- Develop an international mindset
- Understand the why behind the behaviors of members of other cultures
- Develop behavioral and communication strategies to deal efficiently with different workstyles
- Increase collaboration and cooperation with colleagues and counterparts across cultures
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| WHO SHOULD ATTEND? |
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Professionals and managers of any nationality working across cultures who want to develop their cross-cultural agility, i.e. increase their work efficiency and quality of collaboration when dealing face-to-face but also at a distance with different cultures |
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| OUTLINE |
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1/ Understanding cultural differences and how we have all been conditioned in a different way
- From stereotypes to prototypes – Your own expectations towards one or several target cultures
- What is culture and how does it impact each of us?
- Comparing core values from some western countries (France, USA, Germany, United Kingdom…) and from Asia (China, Japan, India…)
- Key differences between western and Asian mindsets
2/ Measuring the impact of one’s own cultural style onto other cultures
- Five cultural dimensions to compare and contrast behaviors - The impact of hierarchy, individualist and collectivist cultures, communication styles, the relationship to trust, and the time orientation in various countries.
- What is your profile (guessing) and how are you perceived by other cultures
- Getting out of your comfort zone and adapting
3/ Developing cross-cultural competences in the workplace
- Contrasted management and leadership expectations in the West and in Asia – Practical exercises to adapt one own’s style for increased impact
- How to best manage meetings and give efficient presentations – What is expected? What is the decision-making process in various cultures?
- Giving efficient feedbacks – Practicing giving powerful feedbacks to a French, an American, or an Asian employee
- Communicating efficiently – Role play
- How to solve problems, recognizing conflicts and finding solutions
4/ Adapting one’s own workstyle
- Working together towards a common objective
- Optimizing differences and maximizing synergies
- How to maintain trust and tips to develop efficiency when working at a distance.
Style: Highly engaging with anecdotes, situations and practical exercises followed by debriefing sessions |
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| FACILITATOR |
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Sylvie Tournier
Senior Consultant, Trainer, and Coach
• MBA University of Connecticut, USA
• CTI co-active coaching certificate
▪ Sylvie is an enthusiastic Mandarin speaking consultant specializing in cross-cultural communication, management, and leadership with 20 years of business experience in global environments. She has worked in her career with managers from over 40 nationalities and has developed over the years an extensive competence understanding and dealing with Chinese staff.
• She consults, trains, and coaches for global blue-chip companies across activity sectors. She is passionate about helping managers and leaders meet their challenges and contributing to increase the company’s overall performance.
▪ She moved to China 2005-2008, managing teams and leading business activities in the north of the country then in Shanghai. She has also lived and worked in France, USA, and Germany. She finally speaks fluently four languages (French, her mother tongue, English, Chinese, and German). She currently resides by Paris, France, traveling regularly to other parts of Europe and to China three times a year.
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