Effective Communication

This training will introduce how human beings interact with each other via communication by zeroing in on the communication barriers in the company or enterprise and ways to overcome them.

 

TRAINING OVERVIEW

A person without knowing how to communicate effectively with others will encounter the dilemma of no rapport building with peers in the organization, company, enterprise or with customers or acquaintance in public, even though he is full of technical knowledge and skills. This training will introduce how human beings interact with each other via communication by zeroing in on the communication barriers in the company or enterprise and ways to overcome them, and by sharing the knowledge and skills from the four aspects: listening, observing, asking questions and giving feedback. It helps to enhance the transparency of each other and to pave the way to the collaboration.

一个人如果专业技术再过硬,但就是不知该如何有效地和别人沟通,那么他无论是在组织、公司、企业或在公众场合面对客户或陌生人,都会碰到“话不投机半句多”的尴尬场面。此培训通过介绍人类是如何相互作用,用“沟”,最终达到“通”的过程;分享在聆听、观察、提问和反馈这四个主要方面的经验;探询在公司或组织中会遇到的沟通的障碍并如何克服它们,实现双方的透明度增强,为双方的合作铺平道路。

 

TRAINING OUTLINE

  • Effective Communication: A Competence
  • Principles of Communication
  • Communication Barriers and Ways of Overcoming
  • Three Channels of Communication
  • Communication via Email
  • Communication via phone
  • Four Aspects of Face-to-face Communication
  • Skills of Listening
  • Verbal and Non-verbal Communication
  • Asking Questions and Giving Feedback 
  • 有效沟通是一种能力
  • 有效沟通的原则
  • 沟通的障碍与克服方法
  • 沟通的三种渠道
  • 电子邮件沟通技巧
  • 打电话沟通技巧
  • 面对面沟通的四个方面
  • 聆听技巧
  • 语言表达和非语言表达技巧
  • 如何提问和给予反馈

 

AGENDA

Date 日期: 19th - 20th September 2019 (2 Days)
Time 时间: 9:00 am - 5:00 pm
Language 培训语言:  Chinese
Price 价格: 
4000 RMB* for CCI FRANCE CHINE Members 会员价
4400 RMB* for Non Members 非会员价

*subject to 6.72% VAT tax. Fee includes lectures, course materials and lunch.
此价格为税前价格,需加收6.72%税费。价格包括会务,资料费,午餐费。


TARGET GROUP

All staff, Supervisors, Project Managers, Workshop Directors, Section Foremen, Crew Chiefs, Team Leaders, etc.

公司所有员工、主管、项目经理、工厂的车间主任、车间工段长、班组长、团队负责人等。


REGISTRATION (scan to register)

 

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