Developing, implementing and using KPIs, April 7

Many companies in China are working with the wrong measures, Introducing Key Performance Indicators (KPIs) can be used by organisations both to measure individual employee performance and to measure overall organisation performance. We commonly distinguish four different types of performance measures (key result indicators, result indicators, performance indicators and key performance indicators).

Meanwhile the environment and history of China have an impact on management practices and the meaning of performance; it is necessary to understand this environment in order to adapt our approach, apply existing management frameworks for performance management and successfully implement related management practices.

Who should attend?

This seminar is designed for professionals who want to design and implement KPIs within their organizations, including:
-Finance Director, CFO or Financial Controller
-Practitioner who delivers monthly reporting to clients
-Corporate Service Manager to whom the accounting team reports
-Management and Financial Accountant responsible for reporting.

Program Outline:

I. Why companies need KPIs ?

- The environment of companies
- The shortcomings of value creation and total shareholder value approach
- The rise of non financial measures
- The strategy gap
- Performance management
- Process management
- Definition of key performance indicators

II. How does it apply in a Chinese culture environment ?

- Behaviours, values and how they impact management practices
- Approach of Chinese managers to performance
- Motivation drivers
- The shortage of reliable measures
- Sharing-knowledge: the group-based, consensual approach
- Top down or bottom up approach ?

II. Implementation

- Implantation roadmap
- Difference between Kpis and Kris
- Link from critical success factors to processes
- Identify problems and causes, then measures to reflect those causes
- Problem solving
- Dashboards
- Common pitfalls!

IV. How to communicate on KPIs?

- The importance of communication
- Kpis as a tool to motivate people
- The challenge in measuring performance / bonus and incentives
- Ask resources and support from management

V. Challenges in implementation (group discussion)

Trainer :

Jean Yves Le Corre, Msc, Sloan Fellow, Ing. Dipl.

Jean Yves Le Corre is the Founder and Executive Director of Interaudit Asia Co. Ltd, a consultancy specialized in learning services for cross-cultural internal auditing and performance management practices in China and the Asia-Pacific region.

Jean-Yves is a former trainer at Ifaci (Institute of Internal Audit and Control) in Paris, a Certified Internal Auditor and a Sloan Fellow from London Business School; he has more than ten years of professional experience in internal audit in large multinationals including Lafarge and Heineken Group where he led an internal audit team.

Jean-Yves developed extensive experience in coaching and training internal auditors in Asia and especially in China where he conducted +50 seminars over the past two years. Jean Yves is based in China where he currently provides advisory and assistance to multinationals and Chinese companies on internal control and risk management.

Please send back the registration form with your company stamp to the CCIFC Beijing by fax or via email
before Wednesday March 31st 6pm:

Contact:
Karine YUE
Tel: 0086 (0) 10 6512 1740 ext 40
Fax: 0086 (0) 10 6512 1496
Email: trainingbj@ccifc.org / yue.karine@ccifc.org