Training - How to work effectively in a Multinational environment

April 25, 2018

Shanghai

 

COURSE OUTLINE

Day one 

Part I. - An overview of different theories about cultural studies :

  The Concept of Culture ( Human nature, culture and personality) 

  Where Do We See The Cultural Differences? (“onion” diagram)

  Why Is Culture Important? ( The Iceberg Theory Of Culture)

  The cultures dimensions of Hofstede

 

Part II. - Understand different cultures through studying the Culture Map

 

1. Understand the culture difference between Chinese and Westerners from 5 aspects: (through daily life) 

  Manner of speech and usual behavior 

  Value and ethical standards 

  Social relationship 

  Etiquette and courtesy

  Customs and habits 

 

2. Confront the culture difference in working place 

  Hierarchy, power v/s Equality

  Rules, principles v/s specific points

  Nature of the relationship in business 

  Time concept- scheduling

  Different approaches to give feedback

  Expression of agreement and disagreement 

 

Day two 

Part III. – Better communication skills at work

 

1. What is effective communication

  Verbal & non verbal communication (HC vs LC)

  Key points of an effective communication 

  Traps & barriers in communication 

  DESC model (or NVC model) for a better communication 

 

2. An effective communication based on knowing yourself and respect others

  What do you know about yourself?

  How are you perceived by others?

  Build up your own positive image

  Different ways of persuading

  Enhance your self-confidence & Assertiveness 

 

Part IV. Communicate more efficiently in a multinational context 

 

  Express your opinion directly

  Manage your emotions

  How to manage a conflict? 

  How to face to criticism? 

  How to say “No” 

  Know what you are expected by your Western peers or business partners

 

Conclusion : (feed-back, Q&A, sum up) 

 

TEACHING APPROACH

This course is based on a practical approach with individual exercise & test, group game, and realistic case studies.

 

Facilitator
讲师

Irène LI 
李平

Graduated from HEC (Hautes Etudes Commerciales), a leading European business school, and IFP (Institut Francais de Presse). Over 20 years of working experience both in France and in China.
毕业于巴黎高等商学院(HEC PARIS,欧洲领先的商学院)和IFP(Institut Français de Presse),具有在中国和法国超过20年的工作经验。 

Irene started her career in China Ministry of Commerce, at Foreign Assistance Department, in charge of cooperation project management, feasibility studies with West African countries. This first working experience gave her chance to discover several African countries by many business trips, and also allowed her to know European Community due to 6 months of work in the European Commission in Brussels.
李平在中国商务部对外援助司开始她的事业,主要负责合作项目的管理和与西非国家合作的可行性调查。在她的第一份工作中,她有幸在多次的出差中了解数个非洲国家,并且在布鲁塞尔欧洲委员会工作的六个月中也使她了解欧洲社会。 

The fact that she has lived in France and Europe for more than a dozen of years, combined with her rich working experience at senior level, has allowed her a deep understanding of western values, particularly the western strategic way of thinking and the code of conduct. In addition to her innate Chinese cultural heritage, she has accumulated a wealth of culture and developed her unique approach to different issues.
她在法国和欧洲生活十多年的经验以及她丰富的高层职位工作的经历,使他对西方价值,特别是西方战略式思考模式和西方管理行为方式有很深的了解。加上她与生俱来的中国文化底蕴,她累计了大量的文化财富并且发展出一套独有的待人处事方法。

Her programs focus on personal development in professional environment, and cover different fields such as assertiveness and self-confidence development, career reorientation, conflict management and cross-culture communication, etc.
她的培训项目着重于职业环境中的个人发展并且覆盖多个不同领域,例如果断和自信发展、职业生涯规划、冲突矛盾管理和跨文化交流等等。

She is fluent in Chinese, French and English
她的中文、法文和英文都十分流利。

AGENDA:

Date: Wednesday, 25th & Thursday, 26th of April 2018
Time: From 9:00 am to 5:00 pm
Venue: CCI France Chine Shanghai
Language: Chinese

FEES:

CCI France Chine Member:
5 870 RMB* (All tax inculded) 
Non-Member:
6 937 RMB* (All tax inculded)

WECHAT REGISTRATION

 

OR

If you want to register to this training, please fill up the following registration form. You will receive a confirmat ion mail in the upcoming days.

Contact: sh-training@ccifc.org

Registration form

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