Training - Empowering your executive assistant

April 11, 2018

Beijing

 

COURSE OBJECTIVES 

Managers, directors, executives and their teams are hard pressed to find Executive Assistants to manage their busy agendas, in most cases the assistants who have been chosen are young, have limited work experience and forced to learn on the job. In this two day workshop, give your Executive Assistant the opportunity to be exposed to time management, problem solving, business writing and communication skills to empower them to work independently. More importantly, to become the first line of defense against the distractions in your supervisor's everyday work life. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs.

经理、董事、执行主管及其团队常常难以找到合适的行政助理来管理他们繁忙的议程,大多数情况下,他们能选到的助理往往年纪尚轻、经验有限,只能边学边做。在这个为期两天的培训课程中,您的行政助理将有机会学习时间管理、解决问题、商务写作和日常沟通的技巧,从而提高独立工作的能力。更重要的是,他们将成为日常工作生活中为主管抵御无数干扰的第一道防线。在本课程中,学员将有机会参与相关的实践活动,并可获得适用于其日常工作的工具和模板。 

 

 

COURSE OUTLINE

1. Methods of Prioritization

2. Decision and Action Planning

3. Asking Questions and Funneling

4. Problem Identification and Generating Options

5. Writing Emails

6. Develop templates for 4 common communiqués

7. Active Listening: LISTENER

8. Delivering News

 

1. 史蒂芬-科维:确定优先次序的方法

2. 决策和行动计划

3. 提问和汇集信息

4. 识别问题并生成可选解决方案

5. 写邮件

6. 建立4种常见的公告模板

7. 积极倾听: 倾听者

8. 传递消息

 

WHO SHOULD ATTEND

Personal and Executive Assistants with experience assisting Managers and Executives. Office Managers,

Secretaries, Administrative Assistants and Receptionists who provide administrative support to personnel and teams.

协助经理和执行主管的私人助理和行政助理。为员工和团队提供行政支持的办公室主管、秘书、行政助理和前台接待员

 

TRAINER

Alistair McArthur

Mr. McArthur is a Professional Facilitator & Coach. During his 15 years being based in China,

he has trained thousands of executives and staff around Asia and in China. He is a Certified

Facilitator of the Strength Deployment Inventory (SDI) focusing on improving relationships

through increased understanding and effective personal and professional communication.

He has managed international teams and is now sharing his knowledge to develop

interpersonal skills, and leadership, while also working with organizational leaders to improve

stakeholder communication and service. His ability to take development programs beyond

the fundamentals has led to great success in his courses. When this is added to his drive and

energy in class, participants often see quick results.

 

AGENDA:

Date: Wednesday 11th & Thursday 12th of April 2018
Time: From 9:00 am to 5:00 pm
Venue: Floor 3, Gate 4, Pacific Century Place, 2A Workers' Stadium North Road, Chaoyang District, Beijing, 100027
Language: English
Certificate: Certificate of Completion is provided.

 

FEES:

CCI France Chine's Members: RMB 4000
CCI France Chine's non-Members: RMB 4400
(Fee includes lectures, course materials and lunch.)

 

 

To attend this Training, please complete the following registration form. A confirmation email will be sent to you in the upcoming days.

Contact: chen.marielle@ccifc.org

Registration form

La date limite de l'événement est passée

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