Training - Communication, Influencing and Negotiation Skills

March 15, 2018

Beijing

 

COURSE OBJECTIVES 

Communication and negotiation skills are vital and the key success factors to all kind of business nowadays. The program trainer will lead the participants understand their own and others’ interpersonal style by applying the most updated tools. Participants will learn to improve the relation with co-workers, customers, friends and family members so as to achieving success in all kind of negotiation situations. The trainer will make use of actual business cases sharing and role plays, to let participants be involved and experience the latest communication skills and negotiation process from a different angle.

在现今商业社会无论从事那一种行业,沟通能力和谈判技巧可说是成功必须具备的基本要素。本课程引导学员认识自身及别人的人际风格,让学员學習如何改善与工作伙伴、客户、家人和朋友之间关系进而在谈判桌上达至致胜之道。课程导师会透过真实案例的分享、角色扮演,引导学员参与讨论,启发学员从多角度去认识最新的人际沟通技巧及谈判流程。

 

COURSE OUTLINE

 - Positive attitude and relationship-building strategy
 - Assess individual profile and communicate with people with different styles
 - Characteristics of positive communication and how to communicate assertively
 - How to listen, ask question and give quality feedback in order to build understanding and acceptance
 - Causes of conflicts and strategies and processes for resolving conflicts
 - What is negotiation and understand the negotiation process 
 - Effective preparation for negotiation
 - Making and getting meaningful concessions
 - Breaking negotiation deadlocks

 - 建立正面态度及人际关系的策略
 - 评估个人的人际风格及与不同风格的人沟通
 - 正面沟通的特点及何谓决断的沟通
 - 如何通过聆听、发问及回蚀技巧去建立谅解和接纳 - 冲突的成因、化解冲突的策略和流程
 - 认识什麽是谈判和谈判流程
 - 有效地计划及准备你的谈判
 - 在谈判过程中让步的决策
 - 如何解除谈判的各种障碍

 

WHO SHOULD ATTEND

Suitable for those who want to improve their communication skills and enhance negotiation skills in order to achieve performance excellent in career path. 

适合从事各种行业有志改善人际沟通技巧,并希望通过提升谈判能力从而改进工作表现的人士。

 

TRAINER

Alan LEE

Alan is currently a Senior Consultant of HMI Consulting Limited. Before joining HMI Consulting, Alan was the Director of Corporate Training and Management Consultant of a renowned consulting firm. He has been engaged in business process, quality system, engineering and customer services improvement of different industries, such as logistic, financial bank, insurance, toys, consumer electronics, medical and food service, garment and foot wear, construction, department store, and property management etc., for more than 10 years.

In the last 7 years, Alan has designed and delivered a wide range of tailored management training programmes and workshops for many HKSAR departments, Non Government Organizations, and public service industries.  

Alan holds a Bachelor of Science Degree in Electrical Engineering from the National Cheng Kung University of Taiwan and a Master of Science Degree in Engineering Business Management from the University of Warwick, UK.

Alan speaks perfect Putonghua and fluent in English.

 

AGENDA:

Date: Thursday, March 15, 2018 - Friday, March 16, 2018 (2 days training)
Time: From 9:00 am to 5:00 pm
Venue: Landmark Tower II, Unit 0830, 8, North Dongsanhuan Road Chaoyang District, Beijing 100004, P.R. China
Language: Chinese
Certificate: Certificate of Completion is provided

 

FEES:

CCI France Chine's Members: RMB 4000
CCI France Chine's non-Members: RMB 4400
(Fee includes lectures, course materials and lunch)

 

 

To attend this training, please complete the following registration form. A confirmation email will be sent to you in the upcoming days.

Contact: chen.marielle@ccifc.org

Registration form

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