Training - Business Efficiency with Chinese Counterparts

June 20, 2017

South China - Guangzhou

Training - Business Efficiency with Chinese Counterparts

 

Business Efficiency with Chinese Counterparts

   

Course Objectives

  • Understanding the differences and similarities of the Chinese and French mindsets;
  • Contrasting and comparing Chinese and French workstyles;
  • Communicating efficiently with Chinese colleagues, customers, and suppliers or partners;
  • Reflecting on the impact of one’s own workstyle onto someone from another culture when working togetther (e.g. a French manager onto a Chinese or vice-versa);
  • Developing effective communication and behavioral strategies to maximize professional impact.

   

Who Should Attend?     

  • Any French or other western manager dealing with Chinese counterparts, colleagues but also suppliers, customers, partners, or other outside vendors;
  • Chinese managers can be interested in this course as well to reflect on their own cultural ba-gage and behavior, but also to better understand the French mentality and workstyle.

   

Course Outline  

CULTURAL FOUNDATIONS

  • What is culture?
  • French vs. Chinese crossed-perceptions
  • Insights into the Chinese school system: Differences with the French school system
  • The impact of Confucianism and Taoism onto today’s business in China – How much logic and debate have shaped the French mindset
  • Chinese and French values. Cultural positioning of the two countries and of other culturally close Asian countries or districts (Hong Kong, Japan, Taiwan, and South Korea)

HOW TO EFFICIENTLY BUILD RAPPORT WITH CHINESE COUNTERPARTS

  • The paramount importance of face in Chinese society vs. individualism and creativity in France. How to give and save face in China
  • How to develop trust with Chinese counterparts
  • How to continue nurturing a relationship with Chinese at a distance

COMMUNICATING EFFECTIVELY WITH CHINESE COUNTERPARTS

  • The value of ‘yes’ and ‘no’ in China
  • Practicing indirect communication in a professional context
  • How to give negative feedback to a Chinese counterpart in an effective way
  • Understanding Chinese communication style and reading between the lines
  • Expressing a refusal or discontent in a culturally acceptable way for a Chinese person

COLLABORATING WITH ONE ANOTHER

  • How to motivate a Chinese counterpart
  • Managing meetings effectively
  • How to obtain information from a Chinese counterpart
  • Insights into the Chinese culture of negotiation

CONCLUSION AND INDIVIDUAL WRITTEN EVALUATIONS

 

Facilitator:

Ms. Sylvie Tournier

 

  • Principal at SMT Crossroads Communication
  • MBA University of Connecticut, USA
  • CTI co-active coaching diploma
  • GlobeSmart Profile certified
  • Sylvie is an enthusiastic Mandarin speaking consultant specializing in cross-cultural communication, management, and leadership with 20 years of business experience in global environments. She has worked in her career with managers from over 40 nationalities.
  • She consults, trains, and coaches for global companies across activity sectors. She is passionate about helping managers and leaders meet their challenges and contributing to increase the company’s overall performance. She accompanies in particular western leaders in dealing with China and Chinese managers in dealing with the French and other western countries.
  • She moved to China 2005-2008, managing teams and leading business activities in Shanghai. She also lived and worked in France, USA, and Germany. She currently resides by Paris, France, traveling to other parts of Europe and China several times a year. 

 

Date:
June 20th, Tuesday, 2017

Time:
9:30a.m. > 5:30p.m. 

Price* :
Member: 2,000 RMB/person
Non member: 2,500RMB/person

* Price includes VAT, course materials and lunch.

Registration:    xiao.sisi@ccifc.org

Deadline for registration:
June 13rd, Tuesday, 2017

Certificate:
Completion Certificate is provided.

Venue:
Canton, to be confirmed

Language:
English

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